TERMS OF SERVICE

Last Updated: [26-5-26]

IMPORTANT NOTICE

This website is operated by Coherent Lab Supply LLC (“Coherent Lab,” “Company,” “we,” “us,” or “our”).

By accessing this website or purchasing materials from us, you agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, Shipping Policy, and Refund Policy.

All materials sold by Coherent Lab Supply LLC are supplied strictly for Research Use Only (RUO) or Professional Use Only where specifically designated and approved.

Materials are not intended for human or veterinary use, diagnostic use, therapeutic use, or clinical administration unless otherwise expressly authorized under separate written agreement.

1. Eligibility & Account Access

Access to Coherent Lab Supply LLC products and services is limited to qualified individuals, research-focused purchasers, business entities, professional operators, and approved wholesale accounts.

We reserve the right to approve or deny any account, request verification documentation, and suspend or terminate access at any time.

Professional Use Only accounts may require business verification, a valid NPI number, resale certificate, or additional operational documentation.

2. Product Classification & Intended Use

All products sold through this website are classified as research materials, laboratory-use materials, or analytical reference materials.

By purchasing, you acknowledge and agree that products are sold strictly for lawful research purposes and are not intended for human or animal consumption.

Products are not intended to diagnose, treat, cure, or prevent disease. No information on this website constitutes medical advice or dosing guidance.

You are solely responsible for lawful handling, storage, distribution, and use. Coherent Lab Supply LLC makes no representations regarding suitability for any specific application.

3. Professional Use Only Accounts

Certain products or account classifications may be designated as “Professional Use Only.”

Access is restricted to approved operational environments and verified commercial accounts.

Coherent Lab Supply LLC reserves sole discretion regarding approval, revocation, product availability, and label classifications.

4. White Label Services

Coherent Lab Supply LLC may offer white label services including custom label application, packaging support, third-party testing coordination, and brand development referrals.

White label partners are solely responsible for label content, marketing claims, regulatory compliance, and downstream distribution practices.

Coherent Lab Supply LLC does not review, approve, or guarantee the legality of partner branding or marketing materials.

5. Orders & Payment

By placing an order, you agree to pay all charges incurred. Orders remain subject to review and acceptance, and pricing may change without notice.

We reserve the right to refuse or cancel orders at any time.

Ownership and risk transfer to the purchaser upon carrier acceptance.

6. Shipping & Fulfillment

Shipping timelines are estimates only.

Coherent Lab Supply LLC is not responsible for carrier delays, weather disruptions, lost or stolen packages after delivery confirmation, or third-party forwarding services.

All purchasers are responsible for proper storage and handling upon receipt.

7. Returns & Refunds

Due to the nature of research materials, all sales are final once shipped unless otherwise approved.

Opened materials may not be returned.

Refunds are limited to verified order issues or specification discrepancies and are governed by our Refund Policy.

8. Prohibited Conduct

You agree not to misrepresent identity or credentials, use materials unlawfully, promote human or veterinary administration, publish dosing instructions connected to Coherent Lab products, market products as approved pharmaceuticals or therapies, or use branding or labels that violate applicable law.

Violation may result in immediate account termination, order cancellation, and permanent restriction from future purchases.

9. Intellectual Property

All website content, branding, designs, and materials are the property of Coherent Lab Supply LLC.

No content may be copied, reproduced, or distributed without written authorization.

10. Disclaimer of Warranties

This website and all products are provided “as is” and “as available.”

Coherent Lab Supply LLC disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee product suitability, website availability, or uninterrupted access.

11. Assumption of Risk

Purchasers assume all risk associated with storage, handling, transportation, use, and distribution.

By purchasing, you acknowledge that improper handling may create hazards and that you assume full responsibility for downstream use.

Coherent Lab Supply LLC bears no responsibility for misuse or unlawful application.

12. Limitation of Liability

To the fullest extent permitted by law, Coherent Lab Supply LLC shall not be liable for indirect damages, consequential damages, lost profits, business interruption, or personal injury claims arising from misuse.

Maximum aggregate liability shall not exceed $100 or the amount paid for the affected order, whichever is greater.

13. Indemnification

You agree to indemnify and hold harmless Coherent Lab Supply LLC from claims arising from your use or misuse of products, your marketing or advertising claims, human or veterinary application, violation of law, or third-party claims related to your distribution or branding activities.

This obligation survives termination.

14. Arbitration & Dispute Resolution

All disputes shall be resolved through binding arbitration in individual proceedings only.

You waive the right to a jury trial and class actions.

Governing law: [Insert State]

15. Messaging & Communications

By providing contact information, you consent to receiving transactional communications, account notifications, and operational updates.

Message frequency may vary. Consent is not a condition of purchase.

16. General Provisions

If any provision is unenforceable, the remaining provisions remain effective.

Failure to enforce any provision does not constitute a waiver.

17. Contact Information

Coherent Lab Supply LLC

Email: support@coherentlabsupply.com

Final Acknowledgment

By using this website or purchasing materials, you acknowledge that you have read these Terms, understand all materials are RUO or Professional Use Only, and accept full responsibility for lawful use and compliance.